February 15 to February 28 Summary

This report shows the summary of the calls made from February 21st to March 1.
The Average Handling Time does not include the investigation, patient profiling, technical issues, response time, etc.

This section shows the total number of leads versus the total number of patients that RMBCS touched/reviewed/called

Call Status

This section shows the number of charts that has missing information in Input Health & CounterPoint
Note: Some were reviewed twice as we revisit the patient end of week or attempt to call them back again.

This section shows the patients that requests clinical callback

Patient Sale Status

ITEMS SOLD